My Work

Experience

Matrix Virtual-Reality Arcade

Arcade Host | 08/2023 – 08/2024
contributed to Matrix VR’s ongoing 5-star success through Maintaining an excellent customer experience

Led 400+ immersive virtual reality game sessions, ensuring a memorable and enjoyable experience for participants

Performed troubleshooting on multiple systems Windows mainly dealing with system processes, VR Software, RTC voice software, and VR equipment.

Introduced new Marketing and branding material such as display wallpapers , flyers and ideas.

Upgraded Communicative ability and increased teamwork with 6 other colleagues

Consistently mentioned by customers for exceptional service through nickname : “Jay”

Birmingham City Football Club

Media assitant | 07/2024
Coventry, West Midlands
Media assistant for a pre-season friendly

Voluntarily worked as a media assistant for a local football club as part of a 3 day camp organized by the University

Collaborated with the media crew on the pitch, capturing pictures, videos, and stills.

Performed troubleshooting on multiple systems Windows mainly dealing with system processes, VR Software, RTC voice software, and equipment.

Gained valuable insight into social media management software and public relations along with content distribution strategies
used to generate revenue.

Operated professional DSLRs and Industrial grade video equipment, gaining hands-on technical experience.

Worked alongside other new volunteers at the camp, improving teamwork and communication skills.

Citilink Limited

Sales assistant| 02/2023 – 06/2023
Birmingham UK
Sales representative on behalf of A broadband company

Voluntarily worked as a media assistant for a local football club as part of a 3 day camp organized by the University

Gained Product knowledge on fiber optic internet and broadband contracts. along with the consumer grade use of these systems

Generated over 300 leads and sales under 2 months, contributing to company revenue growth.

Made daily pitches to ~100 prospects, leading to an 8% conversion rate

Worked in various areas around the West Midlands with a broad customer base.

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